GoPlay

Privacy Policy

GoPlay (“we”, “our”, or “us”) operates the GoPlay mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information in line with Google Play’s Developer Policies (incl. Families Policy, Data Safety) and applicable laws such as COPPA and GDPR.

1. Information We Collect

  • Non-personal data: device type, OS, general usage stats.
  • Personal data (if account): name, phone number, login credentials.
  • Media access (permission-based): only for video playback & downloads.
  • Optional analytics: anonymous usage to improve features.
We do not collect children’s location, phone numbers, or device identifiers (IMEI/IMSI/Ad ID) from users under 13.

2. How We Use Your Information

  • Provide streaming and video playback.
  • Improve app functionality and UX.
  • Respond to support inquiries.
  • Comply with legal and Google Play policies.

3. Data Sharing and Third Parties

  • No selling or renting of user data.
  • We may use Google Analytics / Firebase (each with its own privacy policy; COPPA/GDPR aligned).

4. Ads and Monetization

  • Only Google Play Families Self-Certified Ads SDKs.
  • No personalized ads for children.
  • Ads won’t block normal use and are closable.

5. Children’s Privacy

General-audience app; content suitable for ages 13+. We do not knowingly collect personal info from children under 13. If submitted, contact us to delete immediately.

6. Data Retention and Security

  • Store only as long as needed to provide services.
  • Encryption and industry-standard security controls.

7. User Rights

  • Access/update your account info.
  • Request deletion of personal data.
  • Reach out for any privacy concern.

Requests: support@goplay.mn

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here and inside the App.

9. Contact Us